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Onboard Patients

First Experiences Last

A digital check-in solution that gives
patients and clinicians the engagement
experience they want and prefer.

Engaging and Efficient

Spend more time delivering health care and less time on
paperwork and data entry with smooth, fast digital onboarding
that maximizes practice efficiency and patient satisfaction.

Dynamic scheduling

Online pre-registration

Intelligent digital patient check-in in any language, on any device

Adaptive assessments and screeners

Text and email confirmations, reminders and other patient communication

Engaging, targeted health education

Robust, real-time dashboard reporting

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Mobile Web Technology

Patient on-boarding sets into motion intelligent workflows, perfectly fitted to your practice, that helps patients move seamlessly through a personalized healthcare experience.

  • Save an average of 6 to 12 minutes of personnel time on each visit
  • Improve front-office efficiency by up to 20%
  • Get up to 40% faster patient door-to-door times
  • Sharpen data accuracy and reporting with seamless integration of EHR and practice management systems
  • Offer the flexibility of check-in kiosks or standalone tablet options
  • Engage patients while they wait and continue the engagement after they visit
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6-12 min Save an average of 6 to 12
minutes of personnel time
on each visit *1

20 % Improve front-office
efficiency by up to 20% *2

40 % Get up to 40% faster
patient door-to-door times *3

FlexHealth offers benefits for
every healthcare organization.

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Health Systems

Starting with consistent digital onboarding, deliver an exceptional, branded experience every time a patient visits and at every touchpoint throughout each visit, regardless of where they enter your system.

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Medical Practices & Primary Care

Maximize resource efficiency, staff productivity and data accuracy, while delivering the same experience patients get from hospitals and other healthcare providers.

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Community Health Centres

Live up to “do more with less” like never before. Effortless onboarding of patients reduces the impact of staff shortages while helping you meet the needs of diverse patient populations with consistent, high-quality care.

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FlexHealth Integration and
Interoperability

As with every FlexHealth solution, we integrate seamlessly with existing Health Information Systems (HIS) and in-room technology and put the power to communicate, connect and collaborate into the hands of patients and clinicians wherever they might be.

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Personalized Engagement

Develop more personalized engagement, and reduce the length of stay, falls and readmissions with integrated, interactive patient education and communication, while you improve the patient experience with on demand entertainment options and real-time service request ability.

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Lower Readmissions

Lower the risk of readmission with health education, communication and management tools that extend care beyond the hospital stay.

The future of healthcare is changing and our vision for the new Sault Area Hospital was to lead that change. With tremendous support from the government and our technology partners, we are delighted to have built this leading edge facility for Northern Ontario. The expertise of our partners has allowed us to build future-proof networking technology from the blueprint level, helping us to deliver new and innovative services to our patients, clinical staff and community.

Jeff Weeks – CIO, Sault Area Hospital

This exciting announcement is a key step forward on our ‘smart’ hospital vision and ensuring we’re providing our community with exceptional health care that makes a significant difference. Patient-centred technology helps health care providers create a seamless care experience, all the while supporting recovery and education right at the bedside.

Mary-Agnes Wilson – Executive Vice President, Chief Operating Officer and Chief Nursing Executive, Mackenzie Health

Woodstock Hospital is committed to its vision of providing first-class health care to our community. To fulfill our mandate, we need to be a leader in innovative, high-quality services and keep a pulse on the latest healthcare tools and technology. The Cisco Medical-Grade Network offers the infrastructure we need to provide our staff with the equipment and information they need to facilitate patient care and deliver the best health services possible.

Natasa Veljovic – President and CEO, Woodstock Hospital

With the generous contribution of Cisco TelePresence technologies, and the professional integration of this complex platform and network by FlexITy Solutions, we not only receive high-quality video to facilitate face-to face communication, but also an integrated solution that ensures a reliable, consistent experience for all users.

Neve Peric – Vice President, Operations, CIGI

Medication education is an important component in helping patients, family members and caregivers understand and comply with their healing process, particularly for our senior population. Our patients tell us that Interactive Patient Care has been beneficial toward their understanding of new medications, potential side effects and how to maintain proper usage post discharge.

Nurse Manager

One of the biggest opportunities with this technology solution is the level of control and independence we can give directly to patients. The ‘smart’ pathways and intelligence we’re building into this technology will unlock a world of choice for all patients and families.

Richard Tam – Executive Vice President and Chief Administrative Officer, Mackenzie Health