Lower Readmissions

Activate & Engage Patients
Across the Care Continuum

Allow care teams to interact with more patients and intervene in a timely way to reduce the timelines of traditional pre- and post-care and the costs and complications that they can trigger.

Informed Cross-Continuum Communication

Two-way, real-time communications empowers healthcare providers to engage patients before and after admission with automated daily check-ins, direct communication with patients and the timely information they need to act.

Optimize care management with remote communication and guidance

Improve the cost of care from remote patient check-ins

Enhance the patient experience through timely, higher-quality interactions


Real-Time Outcomes

Seamlessly extends health care provision
from the waiting room to the patient’s living room, and
everywhere between, 24/7.

Automated Daily Touchpoints
Deliver patient notifications, assessments, education, tasks and reminders

Up-To-The Minute Data
Each touchpoint carries with it a new set of real-time data

On-the-Spot Care Provision
Remote capability lets staff reach more patients


A Better Experience for Patients and Clinicians

Patients enjoy a consistent care experience before, during and after admission while clinicians can address issues before they turn into a readmissions.


FlexHealth Integration and Interoperability

As with every FlexHealth solution, we can integrate seamlessly with existing Health Information Systems (HIS) and in-room technology and put the power to communicate, connect and collaborate into the hands of patients and clinicians wherever they might be.


Onboard Patients

Effortlessly onboard patients and maximize practice efficiency and patient satisfaction.


Personalized Engagement

Develop more personalized engagement, and reduce the length of stay, falls and readmissions with integrated, interactive patient education and communication, while you improve the patient experience with on demand entertainment options and real-time service request ability.

The future of healthcare is changing and our vision for the new Sault Area Hospital was to lead that change. With tremendous support from the government and our technology partners, we are delighted to have built this leading edge facility for Northern Ontario. The expertise of our partners has allowed us to build future-proof networking technology from the blueprint level, helping us to deliver new and innovative services to our patients, clinical staff and community.

Jeff Weeks – CIO, Sault Area Hospital

This exciting announcement is a key step forward on our ‘smart’ hospital vision and ensuring we’re providing our community with exceptional health care that makes a significant difference. Patient-centred technology helps health care providers create a seamless care experience, all the while supporting recovery and education right at the bedside.

Mary-Agnes Wilson – Executive Vice President, Chief Operating Officer and Chief Nursing Executive, Mackenzie Health

Woodstock Hospital is committed to its vision of providing first-class health care to our community. To fulfill our mandate, we need to be a leader in innovative, high-quality services and keep a pulse on the latest healthcare tools and technology. The Cisco Medical-Grade Network offers the infrastructure we need to provide our staff with the equipment and information they need to facilitate patient care and deliver the best health services possible.

Natasa Veljovic – President and CEO, Woodstock Hospital

With the generous contribution of Cisco TelePresence technologies, and the professional integration of this complex platform and network by FlexITy Solutions, we not only receive high-quality video to facilitate face-to face communication, but also an integrated solution that ensures a reliable, consistent experience for all users.

Neve Peric – Vice President, Operations, CIGI

Medication education is an important component in helping patients, family members and caregivers understand and comply with their healing process, particularly for our senior population. Our patients tell us that Interactive Patient Care has been beneficial toward their understanding of new medications, potential side effects and how to maintain proper usage post discharge.

Nurse Manager

One of the biggest opportunities with this technology solution is the level of control and independence we can give directly to patients. The ‘smart’ pathways and intelligence we’re building into this technology will unlock a world of choice for all patients and families.

Richard Tam – Executive Vice President and Chief Administrative Officer, Mackenzie Health
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