Real-Time Feedback

Real-Time Data for
Real-Time Care

Real-Time data empowers actionable data across the care continuum.

Tap The Power of Insight

A constant flow of pertinent, detailed and accurate data, presented for maximum comprehension, gives you unprecedented insights into improving patient and caregiver results.

Adapt care plans

Address patient experience issues

Manage hospital and unit performance

Measure patient engagement

Identify issues fast and minimize their effect on outcomes


Real-Time Feedback for Personalized Engagement

Robust dashboard reporting delivers tracking for real-time status, visualizing and managing patient workflows, and data insights for trendspotting, informed decision making and service opportunities to improve patient care and satisfaction.


Real-Time Feedback for Personalized Engagement

On-the-spot reporting and dashboards give insights into patient engagement in their care path, interaction with educational content and preparation for discharge. Clinicians can address patient issues before discharge to reduce readmissions and enable hospital administrators to realize performance improvements against strategic goals.


Real-Time Feedback for Lower Readmission

Combined with a remote patient guidance and touchpoint tool, we can deliver real-time risk assessments to minimize escalations and the costs they incur.


Real-Time Feedback for Data Collection

Measure and improve rounding performance with reporting and trending by survey, unit or user to maximize compliance. Versatile reporting also lets you check and manage escalations and resolution times, as well as track unresolved alerts to improve service recovery.


FlexHealth Integration and Interoperability

As with every FlexHealth solution, we can integrate seamlessly with existing HIS and in-room technology and put the power to communicate, connect and collaborate into the hands of clinicians wherever they might be.


Streamline Data Collection

Streamline data collection and management, lower documentation time and improve reporting and analysis.



Our goal is to provide you with the seamless integration of your healthcare technologies allowing you to focus on what’s important - delivering the best possible care, as well as fostering a productive and happy staff environment.

With the generous contribution of Cisco TelePresence technologies, and the professional integration of this complex platform and network by FlexITy Solutions, we not only receive high-quality video to facilitate face-to face communication, but also an integrated solution that ensures a reliable, consistent experience for all users.

Neve Peric – Vice President, Operations, CIGI

The future of healthcare is changing and our vision for the new Sault Area Hospital was to lead that change. With tremendous support from the government and our technology partners, we are delighted to have built this leading edge facility for Northern Ontario. The expertise of our partners has allowed us to build future-proof networking technology from the blueprint level, helping us to deliver new and innovative services to our patients, clinical staff and community.

Jeff Weeks – CIO, Sault Area Hospital

Woodstock Hospital is committed to its vision of providing first-class health care to our community. To fulfill our mandate, we need to be a leader in innovative, high-quality services and keep a pulse on the latest healthcare tools and technology. The Cisco Medical-Grade Network offers the infrastructure we need to provide our staff with the equipment and information they need to facilitate patient care and deliver the best health services possible.

Natasa Veljovic – President and CEO, Woodstock Hospital

This exciting announcement is a key step forward on our ‘smart’ hospital vision and ensuring we’re providing our community with exceptional health care that makes a significant difference. Patient-centred technology helps health care providers create a seamless care experience, all the while supporting recovery and education right at the bedside.

Mary-Agnes Wilson – Executive Vice President, Chief Operating Officer and Chief Nursing Executive, Mackenzie Health

One of the biggest opportunities with this technology solution is the level of control and independence we can give directly to patients. The ‘smart’ pathways and intelligence we’re building into this technology will unlock a world of choice for all patients and families.

Richard Tam – Executive Vice President and Chief Administrative Officer, Mackenzie Health

Medication education is an important component in helping patients, family members and caregivers understand and comply with their healing process, particularly for our senior population. Our patients tell us that Interactive Patient Care has been beneficial toward their understanding of new medications, potential side effects and how to maintain proper usage post discharge.

Nurse Manager
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